- Flexible Loyalty Program
Flexible Loyalty Program
Ace Supplements loyalty program was designed to give all our customers a flexible way to CHOOSE how they would like to be rewarded.
So how does the Flexible Loyalty Program work and How do I get my reward?
Once you qualify for the correct spend you must add the correct reward package to your basket. Click here to see our current reward plans.
Each Reward has a number of options from Free shakers, to samples and even cash back of 3p for every £1 spent. If you qualify simply add that reward to your basket when checking out.
Note: Samples are randomly selected and will differ from pre workouts, protein sachets, to amino acids and even protein bars however if you are after a certain sample then let us know in the comments box during checkout and we will try our best to get that out to you.
How does the cashback reward work?
Cashback rewards our customers with a very generous 3p back for every £1 spent. That is 2-3 times more than what most of our competitors offer. To put that into perspective if you spend £65 you will receive cashback of £1.95 (0.03 x £65) to use on your next purchase or lets say you spend £177 then you can choose to receive cashback of £5.31 (0.03 x £177) off your next order. You can also choose to accumulate enough credit for you to purchase items for FREE.
If you choose this reward we will calculate your cashback when we process your order and it will be added to your account as store credit after the order is completed. Note this can take up to 72 hours to be credited on your account. You can view how much credit you have in your 'my account' page.
Important Note: Adding an incorrect reward such as trying to pass off a £150+ reward for a £50 spend total will be voided and removed from your order. It is then in our own discretion to randomly pick a reward for you. In the instance where you forget to add the reward to your basket then we will randonly pick a reward for you. In most instances we tend to inform our customers that they are eligible for a reward and kindly ask how they would like to be rewarded.
Please feel free to contact us if you still need help understanding how our rewards program works.